Advisers are relating to clients better than they ever have done as a result of the Retail Distribution Review, argues Roderic Rennison in our latest Adviser Champions interview.
The Rennison Consulting director gives further credit to the regulator for the improvement in client-adviser relationships for encouraging advisers to do more research before they provide advice. Advisers...
'FCA indicated it could penalise the firm'
The first rule of customer service
Sold property business
Warning of consumer credit bubble
12 financial planners on the panel