Client investment preferences - not another compliance project

A financial adviser's experience of improving client preference conversations offers firms a reassuring lesson: the changes can be straightforward and the process can remain proportionate. No adviser needs another compliance project. Craig Gahagan, a chartered financial adviser at Acuma Wealth, says so himself. Craig was a recent guest on the Accord Talks podcast, available from In Accord. He describes his firm's work on client investment preferences: "Don't think of it as a compliance project, think of it as a client outcomes project. The compliance benefit comes as a by-product of b...