Putting human connection at the center of digitisation

Future wealth management 'rooted in a personalised, connected experience'

clock • 4 min read

How can advisers operate in a hybrid world while scaling their businesses and keeping an eye on the bottom line? Jim London explores the issues

Technology continues to reshape advisers' business models, and it's a must-have for them to meet customers' needs and remain competitive in today's digital landscape. The future of wealth management is rooted in a personalised, connected experience—and human interaction is still a critical component to advice delivery. How can advisers operate in a hybrid world while scaling their businesses and keeping an eye on the bottom line? Patience and persistence It can be difficult to pinpoint where to begin when understanding technology's potential. But it's a fine line between being pati...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Utilities might be the next AI play for patient investors

Utilities might be the next AI play for patient investors

‘It’s less flashy than the tech sector’

Ian Aylward
clock 04 November 2026 • 3 min read
Openwork to build AI into latest technology suite with AdvisoryAI link-up

Openwork to build AI into latest technology suite with AdvisoryAI link-up

Advisers will be able to use meeting notes assistant Evie

Isabel Baxter
clock 04 November 2026 • 2 min read
Openwork targets 60 minutes per client savings through technology suite roll out

Openwork targets 60 minutes per client savings through technology suite roll out

Built on Plannr and Seccl

Jen Frost
clock 03 November 2026 • 2 min read