Seize the day: Harnessing technology's consumer benefits

Reduce costs, improve financial education and boost inclusion

clock • 3 min read

Across industries, we see clear examples of firms that have forged ahead by harnessing technology in empowering, engaging ways. In the advice industry is no exception. The potential is clear, writes Piers Lawson

In a speech at the Imperial College Business School in January, Financial Conduct Authority chief executive Nikhil Rathi explored both the benefits that consumer technology offers the financial services sector and the dilemmas it can create.   The speech recognised the need to embrace innovation and to make sure the benefits of big data extend beyond 'big tech'. However, Rathi sounded a note of caution about the risks that come with rapid technology adoption - not all of which can be completely mitigated by regulation. As with anything, technology can be a double-edged sword. Many of ...

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