Jonathan Barrett: FCA vulnerable client rules explained

With the FCA due to finalise rules relating to its Consumer Duty directive before the year is out, it is fair to say that identifying and supporting vulnerable clients is a priority within financial services and especially so for advisers. Urgent action Over the last few weeks though new guidance has been issued by the FCA, alongside an open Dear CEO letter explaining that it will no longer wait for Customer Duty to take effect before taking action to improve customer outcomes. Bluntly, it appears that there's no time to waste now and firms should take action immediately. Rarely ha...