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Malaika Jawed: "the new proposals intend to set a higher standard of care for retail consumers and a new set of measures designed to protect consumers against harms suffered through investments, products and services provided within the financial markets."
Solicitor Malaika Jawed explores the regulator's Consumer Duty plans and outlines how they will affect providers and their customers
In December the Financial Conduct Authority (FCA) announced its proposals for a new Consumer Duty. At present, firms are bound by rules and principles to treat customers fairly. The post-Brexit ...
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