Russell Andrews: New age, new risks for advice firms

'The truth about disruption'

clock • 4 min read

As adviser firms progress with technology, Russell Andrews addresses the risks that come with digital 'disruption'...

Despite the advice industry generally being in a position of good health—aided by the ever-increasing demand for advice and long periods of market appreciation—managing a successful advice business is never smooth sailing.     Successfully accommodating all stakeholders, including clients, advisers, support staff, regulators and shareholders, is challenging and complex, even for just the traditional aspects of the business. With the rise of digital disruption and the need to incorporate technology at the core of the proposition just to remain competitive and meet clients' evolving needs,...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

'Bit of a nightmare': Microsoft outage disrupts advice firms

'Bit of a nightmare': Microsoft outage disrupts advice firms

Raises questions about overreliance on big tech giants

Isabel Baxter
clock 13 November 2026 • 4 min read
Brian McLaughlin: Your client can now ask a chatbot what you did for the fee

Brian McLaughlin: Your client can now ask a chatbot what you did for the fee

'Here is the odd thing about ongoing advice. The better it is done, the less of it the client sees'

Brian McLaughlin
clock 11 November 2026 • 4 min read
Andrew Goodwin: Why advisers should react positively when clients praise AI

Andrew Goodwin: Why advisers should react positively when clients praise AI

We really need to do is explain why AI is neither all good nor all bad

Andrew Goodwin
clock 09 November 2026 • 5 min read