Financial planning is set to change significantly in the decade ahead, writes Simon Rogerson. The successful firms will be those who do not merely navigate that change, but seize the opportunities to do things better.
The keys to preparing for the future lie in three areas - ensuring technology is at the heart of any business to drive a better customer experience; focusing on the next generation of financial advisers; and being ready for future clients. Use tech for what it is good at Technology will revolutionise many areas of financial planning and be at the heart of change - but it is not a magic wand. The key is to think carefully about how technology can be used to enhance relationships with clients, rather than replace them. One thing technology is really good at is minimising friction, to ...
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