In an industry often criticised for its reluctance to embrace technology, writes Freddie Findlater, the decision by a group of large providers to create a pensions dashboard is an admission digitalisation is no longer negotiable.
Digitally savvy consumers, comfortable using technology in their everyday lives, are demanding more from financial services, but the fragmented nature of pension pots means the sector all too often comes up short in its solutions. Equally, with pensions hitting the headlines for the wrong reasons, from the BHS pension fall-out to collapsing sterling and low interest rates and their impact on pension funds, trust in the industry is once again wavering. If it is to remain relevant, the industry must make it easier for savers to take control of their financial destinies, particularly as ...
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