George Osborne famously referred to free retirement 'advice' during his Budget speech but 'guidance' in the supporting documents, suggesting he sees little difference between them. Does this matter or is the difference just semantics, asks Fiona Tait...
George Osborne famously referred to free retirement 'advice' during his Budget speech but 'guidance' in the supporting documents, suggesting he sees little difference between them. Does this matter or is the difference just semantics? The most important issue is not what the service is called, but whether the customer understands exactly what service they are, or are not receiving. Always one to be looking for useful comparisons, I decided that I should go out and buy a new dress (purely in the interests of researching this article of course). My options are: Buy it from a cat...
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