Armchair Critic: The known unknowns of regulated online advice

There is much talk about online advice, partly because it's a new idea and the head of the FCA has said it's feasible, and partly because we are not quite sure what it might be. There's also another reason to think about it, because the Budget, amongst its many humdingers, proposed that advice for retirees should be available to all. So this online advice: it might be the solution to the advice gap, it might also be a nightmare, or one of those nightmares where every door opens up on a new minefield. But to start with the known knowns: we know that advice is a good thing, that peop...