No time for checking

Dear Editor, With IFAs spending an average of 32 days a year chasing and checking information from product providers, the burden on small advice firms is clear particularly given the tough economic and regulatory environment that we are all operating in. This startling finding has emerged from the latest Sesame Provider Service Index, which is a detailed independent study of provider service based on research conducted among more than 500 IFAs. The report revealed that 34% of advisers have to set aside between five and ten hours every week to check the progress of life and pensions ca...