Sometimes I think I must live in a parallel universe where attempting to sell products that are designed to help people when they fall on had times is seen as a capital crime and the butchers of Srebrenica are held up as model citizens.
This persecution complex is fuelled by the assumption that hardly a week goes by without some investigation into my sphere of work, the protection insurance marketplace. The latest spat to capture the headline writers’ imagination concerns customers being put under pressure to buy expensive cover that they don’t need. What message is this sending out to both customers and the wider financial services industry? The creditor insurance sector insures all forms of regular payments including mortgages, loans, credit card payments and other financial commitments. Let’s not forget that there ar...
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