Since when was it decided that I work for free?

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Coming into financial services through a life office "sales force" put me in front of managers whose mantra was "see the people, see the people, see the people". Not knowing any better that's what I did, and every so often I was rewarded with a client where I would earn a large commission.

So large it paid for the time wasted mining the dross that I had cajoled into making (and keeping) an appointment, except that it wasn’t wasted time because every “no” took you closer to a “yes”, or so the mantra goes. I guess this business model is still prevalent otherwise why else would bond commissions still hover around the 7% level? This idea of enticing people across the threshold with something for nothing, a free financial health check for example, is a flawed model, it always was and actually does more harm than good. “See the people” is so engrained in our psyche that I find...

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