TCF - Shape up or suffer the consequences

This last week I was shown a complaint that a client had recently made against his IFA solely on the basis of service and contact. The client was a technology investor, who had put large amounts of money into technology funds in 2000, so I’m sure you can imagine how much he lost. But, what was really interesting was the fact that he did not dispute the advice for one minute, he was clear that he had accepted all the risks and that he had been fully aware of what he was doing. His point was the fact that the IFA had not contacted him for the last seven years to advise him, and on that ba...