Viewpoint

Market views Kevin Carr, LifeSearch Tele-underwriting means different things to different people. To some, it is asking a client the standard questions that appear on a paper application form over the phone. To others, it is about using experienced underwriters to gain further information from the client over the telephone – underwriting information that would otherwise have been obtained through a medical examination or doctor's report, which are costly and not always that helpful. Therefore, the concept of tele-underwriting is aimed at driving down life office's costs while obtai...