The Mills Review could help close the advice gap, transform pensions and has also called into question compliance issues “Tech Titans” cause, financial advisers tell PA.
Published yesterday (6 July), The Mills Review: AI and the Future of Retail Financial Services recognised that artificial intelligence will be "transformative" for financial services, according to PIMFA senior policy adviser Maria Fritzsche. For advice firms specifically, Fritzsche said: "The opportunity is not to replace people with AI, but to use AI to deliver better, more efficient and more personalised services while maintaining the human relationships that remain central to good consumer outcomes." The review set out how AI could reshape retail financial services for consumers, f...
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