Dashboard onboarding raises concern for many - poll

As the 2023 onboarding date gets closer, many industry members are still confused

Holly Roach
clock • 2 min read

The retirement industry is largely confused about pensions dashboards onboarding, according to a poll by PA's sister title Professional Pensions.

In a recent Pensions Buzz survey, a vast number of respondents admitted they are confused about onboarding ahead of the June 2023 onboarding starting point. The detailed data requirements, the amount of data to be shared on the platform, and how to deal with requirements where the necessary data does not exist were raised as concerns by a number of respondents. Others said they are unclear on staging dates, while one suggested timing is a concern as "it seems that confusion arises in conflicting information on what administrators are required to provide". "Staging dates for defined...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

Why waiving the right to tax-free cash is not a straightforward decision

Why waiving the right to tax-free cash is not a straightforward decision

Depends on a number of factors

Lisa Webster
clock 14 May 2026 • 3 min read
King's Speech has limited impact on pensions

King's Speech has limited impact on pensions

Pensions UK says there may be pension implications from other aspects of the legislative programme

Jonathan Stapleton
clock 13 May 2026 • 1 min read
Pensions and divorce: Where advisers can add the most value

Pensions and divorce: Where advisers can add the most value

'A pension is not simply another line on a balance sheet'

Tim Latham
clock 12 May 2026 • 4 min read