Dashboard onboarding raises concern for many - poll

As the 2023 onboarding date gets closer, many industry members are still confused

Holly Roach
clock • 2 min read

The retirement industry is largely confused about pensions dashboards onboarding, according to a poll by PA's sister title Professional Pensions.

In a recent Pensions Buzz survey, a vast number of respondents admitted they are confused about onboarding ahead of the June 2023 onboarding starting point. The detailed data requirements, the amount of data to be shared on the platform, and how to deal with requirements where the necessary data does not exist were raised as concerns by a number of respondents. Others said they are unclear on staging dates, while one suggested timing is a concern as "it seems that confusion arises in conflicting information on what administrators are required to provide". "Staging dates for defined...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

Salary sacrifice protections overturned by House of Commons

Salary sacrifice protections overturned by House of Commons

Commons overturns Lords amendment to increase cap to £5,000 from initial £2,000 proposal

Holly Roach
clock 24 March 2026 • 1 min read
 Rachel Vahey: Advisers and clients still need clarity on NMPA increase

Rachel Vahey: Advisers and clients still need clarity on NMPA increase

'HMRC has had years to clear this up but has sat on its hands'

Rachel Vahey
clock 11 March 2026 • 4 min read
Pension freedoms exposed a longevity problem we still refuse to confront

Pension freedoms exposed a longevity problem we still refuse to confront

'The gap between product complexity and consumer understanding is not narrowing'

Julia Fintz
clock 11 March 2026 • 4 min read