Professional Adviser's sister title Cover has unveiled the full list of shortlisted entries for the COVER Customer Care Awards 2019.
"At the heart of every policy is a human being, so these awards shine a light on the best examples of excellent customer service shown by providers operating within life, protection and private medical...
Covid-19 has helped prove it
‘What are the Chances’
14% increase by 2022
‘Large gaps’ in coverage
The highest percentage on record
As important as DB transfers
Customer numbers rise an average 3.1% across all providers
It’s The Pro Adviser Podcast
Defer to 2021/2022