Professional Adviser's sister title Cover has unveiled the full list of shortlisted entries for the COVER Customer Care Awards 2019.
"At the heart of every policy is a human being, so these awards shine a light on the best examples of excellent customer service shown by providers operating within life, protection and private medical...
‘Either write it or refer it. Do not ignore it’
Sentenced to two years in prison
Equivalent of £980,000 a day
Provided in partnership with DocTap
Will grow network by offering a bespoke service
Basic rate taxpayers better off
Despite relevant information supplied
Co-produced with PFS