Cold-calling ban will be in place by 2020, minister confirms

Confirmed by Stephen Barclay

clock • 3 min read

A ban on pensions cold-calling will be in place before the start of the next decade, a Treasury minister has told the Work and Pensions Committee (WPC).

The ban, which was announced in the 2016 Autumn Statement and confirmed this summer, will be put to parliament and the public for consultation via draft legislation next year. It will prohibit phone calls, text messages and e-mails regarding pensions from firms to which an individual does not have a prior connection. The timetable was confirmed by economic secretary to the Treasury Stephen Barclay, although he refused to provide a steadfast date, stating he did not want to make a commitment that "are often not kept" by politicians. Giving evidence to the WPC's inquiry into the pens...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Retirement

The advice dividend in an age of retirement uncertainty

The advice dividend in an age of retirement uncertainty

The UK pensions landscape has become progressively more complicated in recent decades

Andrew Tully
clock 17 February 2026 • 4 min read
Royal London introduces CRP framework to help advisers

Royal London introduces CRP framework to help advisers

Support when developing retirement income strategies for clients

Jenna Brown
clock 29 January 2026 • 1 min read
Just Group sees fall in retirement income sales as takeover approaches

Just Group sees fall in retirement income sales as takeover approaches

Brookfield Wealth Solutions to takeover during first half of the year

Isabel Baxter
clock 20 January 2026 • 2 min read