One of the most difficult challenges facing financial advisers is customer engagement and the associated issue of "moral hazard", says Andy Sutherland in our latest Adviser Champions interview.
The TCC director of advisory services warns there is a "real danger" of clients becoming reliant on a "compensation culture", pointing to the risk of "going blindly into things like pension drawdown or...
34 years in the profession
Philip Howell the new boss
Filling Christopher Woodlard’s shoes
More demand at adviser school
Base rate 0.1%
First appointed in 2017