Pension transfers face problems in two out of five cases - research

Old pension schemes cause delays

clock • 2 min read

Almost two out of five pension transfers from old to new schemes are hit by delays and "reluctance" from providers to carry them out, new research has found.

MetLife said 38% of savers wanting to transfer out of their pension schemes were experiencing issues, with 21% saying their old scheme was reluctant to help, while 17% claimed it was delaying the transfer. Pension transfers are needed in some circumstances to enable people to benefit from pension freedom. The government has allowed all defined contribution savers to access their pots freely from age 55 but some old schemes are not able to facilitate full access. The regulator has already proposed to ban early exit charges for new pension freedom contracts and cap existing ones at 1% o...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

Guaranteed income integration critical to guided retirement success

Guaranteed income integration critical to guided retirement success

Research finds annuitisation rates of 55% to 60% are possible without compulsion

Jonathan Stapleton
clock 16 September 2026 • 5 min read
DWP seeks small pension pot default consolidator solution

DWP seeks small pension pot default consolidator solution

Government aims to have small pot consolidation operational from 2030

Jonathan Stapleton
clock 15 September 2026 • 2 min read
Adviser chases Hartley Pensions for ten months over clients' SSAS transfer

Adviser chases Hartley Pensions for ten months over clients' SSAS transfer

Takes case to The Pensions Ombudsman

clock 10 September 2026 • 2 min read