Firms' Pensions Wise signposting oversight 'inadequate', FCA finds

Although review finds most firms are communicating adequately

Nicola Brittain
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Firms' Pensions Wise signposting oversight 'inadequate', FCA finds

The way financial services firms oversee their signposting to guidance from Pension Wise is ‘inadequate', according to the findings of a review from the Financial Conduct Authority (FCA).

The signposting to pensions guidance review found that this inadequate oversight included the failure to use management information or case or call sampling to adequately assess compliance with its...

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