Pensions communications 'failing savers'

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Pensions communications are failing to break down complicated issues for savers, leaving more than a quarter clueless about how much they have accumulated, research suggests.

As many as 55% of people say pensions jargon has prevented them from doing more to effectively plan for retirement, the study from Capita Employee Benefits found. The survey of 3,000 workers showed 28% of defined contribution (DC) savers were unaware of how much was in their pot and a further quarter could only make a rough estimate. More than 34% were unable to say where their contributions were invested, with almost half of those admitting they had been told but the information was too confusing to understand. Capita Employee Benefits head of client communications Louise Harris s...

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