FOS rejects complaint from client unaware of commission for decade
A client who protested about commission being taken from his pension without his permission and without receiving ongoing advice in return has had his complaint rejected by the Financial Ombudsman Service (FOS).
The Ombudsman ruled that, as the client's adviser - Fiscal Perspectives Independent Financial Advisers, later trading as Justamo Financial Planning - had inherited the servicing rights to the plan in 2002...
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