Apology as Aegon sends 35 clients' details to wrong IFA

clock

Insurer Aegon has apologised for an administration error which saw client details sent to a financial adviser by mistake.

The error breached the 1998 Data Protection Act, according to the Mail on Sunday. The report said the adviser, Whitehall Partnership, could have changed the investors' personal details or switched their investments. The firm said it received details last month of 35 Aegon investors who were not its clients. Between them they hold £1.2m in investments with the insurer. A spokesman for Aegon said: "Data protection breaches do occur from time to time and we take our responsibilities seriously. This incident occurred because someone attached the wrong reference number to the agency. We...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Investment

Party politics: Why investors should celebrate AIM's 30th birthday, even if the government won't

Party politics: Why investors should celebrate AIM's 30th birthday, even if the government won't

AIM has helped 4,000 businesses raise £135bn since launch

Eustace Santa Barbara
clock 19 June 2025 • 4 min read
AIM at 30: Why advisers should take a fresh look at the UK's junior market

AIM at 30: Why advisers should take a fresh look at the UK's junior market

'We see AIM as a jewel in the crown with long-term appeal for the right clients'

Oliver Brown
clock 17 June 2025 • 4 min read
Taking the rough with the smooth: How to navigate global market volatility

Taking the rough with the smooth: How to navigate global market volatility

'Like investing, smoothing isn't one-size-fits-all'

James Tothill
clock 13 June 2025 • 4 min read