RBS pays out £500k after mis-selling annuity to dying man

clock

Royal Bank of Scotland (RBS) has been ordered by the Isle of Man regulator to pay compensation to the family of a man following a mis-selling investigation.

In December, it was revealed that 80 year old cancer sufferer Norman Hensher was sold a £500,000 annuity by an adviser from Isle of Man Bank (IOMB), a subsidiary of RBS, despite having a severely-reduced life expectancy. Hensher died before receiving any of the annuity. Aviva, which supplied the annuity, pocketed £485,000 whilst the RBS adviser who sold the policy kept a commission of £15,000 from the sale. However, following an investigation, the Isle of Man Financial Supervision Commission (FSC) ordered RBS to pay £500,000 to Hensher's relatives. The FSC's investigation found tha...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on uncategorised

Women in Financial Advice Awards 2026: Nominations close today!

Women in Financial Advice Awards 2026: Nominations close today!

Awards to be held at Hilton Bankside in London

Professional Adviser
clock 08 May 2026 • 1 min read
'Quality is the golden thread' – why Benchmark won Best Advice Network

'Quality is the golden thread' – why Benchmark won Best Advice Network

PA Awards 2026 winner shares secrets to success

Professional Adviser
clock 29 April 2026 • 3 min read
Editor's message: When new beginnings come together

Editor's message: When new beginnings come together

Professional Adviser will be back on Tuesday

Jen Frost
clock 02 April 2026 • 1 min read