FOS sounds out warning - Papers 15th Dec

Endowment complaints are expected to skyrocket next year because some of the biggest providers will send off letters notifying policyholders of the three-year time-bar rule. According to the Telegraph, under this rule, policyholders have just three years from receipt of the first warning letter to complain. Thousands of customers will discover they have a matter of months to put forward their claims for compensation. Walter Merricks, the ombudsman, has become increasingly fedup with endowment providers who continue to flout complaint handling guidelines, despite warnings from the Financ...