Abbey admits online banking problem - papers 19th June

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HIGH STREET BANK Abbey has admitted a problem with its business banking service has resulted in some customers' online payments going to the wrong people, says The Guardian .

According to the paper, Abbey insisted it was a design flaw rather than a security blunder, though some customers have been alarmed to discover that payments of thousands of pounds have been misdirected. Unfortunately for the Spanish-owned bank, one of those affected is Martin Lewis, the personal finance expert who presents ITV1 programme Make Me Rich and who founded the website MoneySavingExpert.com. Lewis was horrified to find three payments, totalling about £15,000, had gone to the wrong people in the space of a week. He has an account which he uses to pay staff and bills. Abbey...

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