Abbey admits online banking problem - papers 19th June

clock

HIGH STREET BANK Abbey has admitted a problem with its business banking service has resulted in some customers' online payments going to the wrong people, says The Guardian .

According to the paper, Abbey insisted it was a design flaw rather than a security blunder, though some customers have been alarmed to discover that payments of thousands of pounds have been misdirected. Unfortunately for the Spanish-owned bank, one of those affected is Martin Lewis, the personal finance expert who presents ITV1 programme Make Me Rich and who founded the website MoneySavingExpert.com. Lewis was horrified to find three payments, totalling about £15,000, had gone to the wrong people in the space of a week. He has an account which he uses to pay staff and bills. Abbey...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on uncategorised

Robert Peston confirmed as PA360 keynote speaker

Robert Peston confirmed as PA360 keynote speaker

Join Peston and PA in London in April

Professional Adviser
clock 26 January 2026 • 1 min read
Brooks Macdonald becomes BAFTA wealth management partner

Brooks Macdonald becomes BAFTA wealth management partner

Partnership starts in 2026

Jen Frost
clock 08 December 2025 • 1 min read
As Reeves scrabbles for Budget funds, is she missing a Covid furlough trick?

As Reeves scrabbles for Budget funds, is she missing a Covid furlough trick?

Creativity key as chancellor faces tough tax and spending choices

Jen Frost
clock 21 November 2025 • 8 min read