IFA Comments on Treating Customers Fairly

Professional Adviser
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IFA responses to the FSA's ‘Treating Customers Fairly' report have not exactly been positive, as many intermediaries might expect.

Details of the FSA report published by IFAonline on Tuesday 27th July expressed concerns about the possibility ADVISERS at six “large firms” may still be influenced according to the commission they earn rather than what is best for the client. Although this appears to refer to life offices, the association of advisers being commission-driven has rattled several IFAs who say they are tired the IFA suggesting advisers are only interested in lining their pockets. Other ‘tongue-in-cheek’ comments by the FSA in this document suggested “being nice” is not the same as treating customers fair...

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