Advisers' key role in life claims

The study from IFA support services firm threesixty suggests the average rejected life claim value in the year to 31 March was £70,121, compared with a paid claim average of £60,172. The research also found 6.65% of life claims were rejected, with the best and worst rejection rates ranging from 0% to 25% for individual insurers. The overwhelming reason for rejections was non-disclosure, according to threesixty, with 99.59% of life claim rejections based on non-disclosure. David Ingram, partner at threesixty, says: “Rejected claims are a big issue. “Our figures demonstrate it is absolute...