Life offices call for urgent PPI and IP distinction

A study conducted by IFA LifeSearch, which involved surveying companies including AXA, Prudential and Swiss Re, found 94% of those questioned believed steps should be taken to make sure the disparity is made clear to clients. Elsewhere, the study suggests life offices do not expect tele-underwriting or call recording will be the best method of reducing non-disclosure, while the majority also feel the Association of British Insurers (ABI) is failing to represent them. In addition, advisers at LifeSearch said “harsh underwriting” was the most frustrating aspect of dealing with life offices...