An ageing population and changes in technology are forcing the life and pensions industry to adopt a new business model which puts its focus on the consumer rather than financial advisers, claims Standard Life's Trevor Matthews.
Speaking at the Institute of Economic Affairs’ (IEA) 9th Annual Conference on ‘Developing a new business model for a profitable future’, the chief executive of UK life and pensions at Standard Life provided an overview of way the industry has developed. Responding to Ned Cazalet’s report: ‘Polly put the kettle on’, Matthews chose a three little pigs theme for his speech, which describes the current commission based industry model as a ‘wooden’ house which will be “blown away by the winds of change”. Matthews points out there is clearly something wrong with the current model, as all the ...
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