AIFA warns consumers won't read FSA menu

In response to the regulator’s consultation paper on ‘Reforming polarisation: a menu for being open with consumers’ , AIFA says the suggested menu is in danger of losing its key message. It is not only too complex but it also focuses too much on costs, while it should be about value, AIFA says. The Association supports the original concept of providing a menu of services and costs, especially, it says, as it would end ‘the myth’ that advice is free. Paul Smee, director general of AIFA, says: “We remain convinced that the menu is the best way of providing transparency by setting th...