Zurich reports rise in declined CI claims

The firm turned away 12% of claims in 2007 mostly due to the definition of the illness not being met (9%), but also due to non-disclosure (3%). In comparison, only 10% of claims were declined in 2006, again largely down to definition (7%) and also non-disclosure (3%). However, the total number of claims paid has increased for the third consecutive year and by over 20% since 2005. Phil Brown, underwriting and claims director at Zurich, says the company is proud of its record of meeting claims. “In terms of non-disclosure, I think we have a good track record for paying claims. A 12% c...