Norwich Union (NU) has come under fire for providing incorrect material in up to 30 pension quotes it issued to advisers.
The criticism comes as 30% of our sister title Professional Adviser's panel say they are dissatisfied with the standard of literature from insurers. Adviser complaints to NU centre on incorrect quotes for increasing contributions to its executive pension plans. The insurer sent two quotes to one adviser in the same day and another the following day, all containing inaccurate information. One quote detailing the impact of deductions on the client's plan states: "This would have the same effect as bringing down the investment growth used from 6% a year down to 7.3% a year." A second qu...
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