Personal accounts AMC 'unfair'

The research used discussions and interviews with 76 people and responds to PADA’s consultation on charges, Building personal accounts: choosing a charging structure, launched in January. The report shows the majority of people say the structure fails to put users in control as they would have difficulty calculating the charge in advance. They also say the charge, which leads to higher absolute amounts taken over time, did not feel like a logical way to collect the running costs perceived as constant. This aroused suspicions of unfairness, and the perception that the pension pot would ...