LifeSearch MD tells providers to lead on tele-interviews

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LifeSearch managing director Tom Baigrie has called on providers to take an active role in providing Tele-interviews for clients completing the medical part of an application.

He believes the interviews could help improve the disclosure rate but it should be providers rather than brokers taking the lead in offering the service. Baigrie says: “Our ultimate aim is for the product providers to procure the Tele-interview service. We, as brokers, should not be taking the liability, or bearing the costs, for the medical interviews. “When product providers take control of the interviews, they can tune these to their underwriting philosophy and extend the interviews to collect all medical information, thus reducing GPRs and improving disclosure further. This has to...

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