Protection policies come under FSA spotlight

The effectiveness review will focus on how far the general insurance regime, including the conduct of business rules are delivering their intended benefits for retail customers. The regulator says experience of insurance regulation so far suggests there are greater risks to consumers relating to personal protection, such as payment protection and critical illness cover, than from other general insurance such as household and motor policies. As a result, the review will consider whether the Icob rules provide sufficient consumer safeguards for the sale of protection policies. It will al...