NU critical illness claims measure stagnates in 2008

clock

Norwich Union critical illness (CI) claims declined because the condition claimed for was not covered by the policy remained at 8% in 2008, the insurer reveals, the same figure posted in the previous year.

Claims rejected for this reason also stood at 8% in 2007 but have fallen from 11% in 2005 and 9% in 2006. It follows moves in recent years, led by the Association of British Insurers (ABI) through its Statement of Best Practice for CI Cover, to ensure customers understand what their product does and does not cover. Elsewhere, the insurer, soon to be Aviva, says it paid out on 1,625 CI claims in 2008, representing 90% of all claims and a 14% increase on 2007. The number of claims declined for non-disclosure of medical facts at the policy's outset fell to 2% for the full year, down from...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

FCA Pure Protection Market Study interim report delayed to 2026

FCA Pure Protection Market Study interim report delayed to 2026

Quantitative Outputs published

Cameron Roberts
clock 12 December 2025 • 4 min read
FCA to simplify insurance rules to 'support growth and innovation'

FCA to simplify insurance rules to 'support growth and innovation'

Further reviews waiting in the wings

Cameron Roberts
clock 09 December 2025 • 2 min read
Budget 25: The protection and health headlines

Budget 25: The protection and health headlines

NHS, welfare reform, NI, economic inactivity and more

Cameron Roberts
clock 27 November 2025 • 2 min read