The Financial Services Authority (FSA) has published a survey of the persistency of life and pensions policies with reasons why consumers let their policies lapse.
The data shows similar levels of persistency to those reported in recent years, but there are still some reductions caused by the lower persistency experienced in previous years showing in the later years. The report says reasons for the falling persistency might include: The introduction of more flexible products with better value surrender or transfer terms; Continued negative publicity, particularly about mortgage endowment policies, which has caused consumers to lose confidence; Uncertainties about equity-based products following falling and volatile prices in recent years; and...
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