We are more committed to wrap than ever - NU

clock

Norwich Union has reaffirmed its commitment to wrap following the news it has handed the administration of its Lifetime platform to Scottish Friendly.

In a bid to improve service for clients, Norwich Union’s high net worth wrap will be migrated onto Scottish Friendly’s existing wrap platform which will also run Lifetime’s back-office administration. The decision to migrate several thousand clients on the Lifetime platform to Scottish Friendly was taken after NU explored a number of options to improve client service. Toby Strauss, managing director of Lifetime, says: "The main thing is we wanted to bring the quality of service up for existing customers. We explored rebuilding or replacing what we already had but we realised these wou...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

AI models give inaccurate financial advice 57% of the time

AI models give inaccurate financial advice 57% of the time

Could cost users ‘tens of thousands of pounds’

Sophia Panayi
clock 14 September 2026 • 3 min read
AI and advice: Greater automation shouldn't mean less control

AI and advice: Greater automation shouldn't mean less control

How you use AI can change from task to task

Akeel Ahmed
clock 11 September 2026 • 4 min read
Advisers see clients arrive with AI-generated plans

Advisers see clients arrive with AI-generated plans

AI could spell end of ‘1% of assets’ advice model

Isabel Baxter
clock 09 September 2026 • 4 min read