Norwich Union has reaffirmed its commitment to wrap following the news it has handed the administration of its Lifetime platform to Scottish Friendly.
In a bid to improve service for clients, Norwich Union’s high net worth wrap will be migrated onto Scottish Friendly’s existing wrap platform which will also run Lifetime’s back-office administration. The decision to migrate several thousand clients on the Lifetime platform to Scottish Friendly was taken after NU explored a number of options to improve client service. Toby Strauss, managing director of Lifetime, says: "The main thing is we wanted to bring the quality of service up for existing customers. We explored rebuilding or replacing what we already had but we realised these would...
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