Consumers admit deliberate non-disclosure on CI

clock

More than a third of consumers admit to intentional non-disclosure when applying for a critical illness (CI) policy, an FSA study suggests.

A survey of 500 consumers found 34% are reluctant to reveal certain aspects of their lifestyle to an insurance company. The FSA says the results back findings from the qualitative stage of its research, which suggested key information that potentially invalidates a CI policy, such as smoking behaviour, is left out at the application stage. Elsewhere, 68% of policyholders believe they can claim for any illness that stops them from working while 46% thought they were covered for all types and severity of cancer. Other findings include confusion among consumers about when they are being ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Protection and pensions: Overcoming challenges faced across both sectors

Protection and pensions: Overcoming challenges faced across both sectors

'Pensions and protection aren't often spoken about in the same sentence'

Paul Yates
clock 11 June 2025 • 4 min read
Training day: How will CPD changes impact protection?

Training day: How will CPD changes impact protection?

Rules may “lead to protection being overlooked”

Cameron Roberts
clock 30 May 2025 • 6 min read
'Surely we're capable enough of doing it ourselves': Industry says protection should be in-house

'Surely we're capable enough of doing it ourselves': Industry says protection should be in-house

Majority believe IFAs and wealth managers should not outsource, PA Asks finds

Isabel Baxter
clock 13 May 2025 • 3 min read