More than a third of consumers admit to intentional non-disclosure when applying for a critical illness (CI) policy, an FSA study suggests.
A survey of 500 consumers found 34% are reluctant to reveal certain aspects of their lifestyle to an insurance company. The FSA says the results back findings from the qualitative stage of its research, which suggested key information that potentially invalidates a CI policy, such as smoking behaviour, is left out at the application stage. Elsewhere, 68% of policyholders believe they can claim for any illness that stops them from working while 46% thought they were covered for all types and severity of cancer. Other findings include confusion among consumers about when they are being ...
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