Advisers demand end of paper commission statements

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Nearly two thirds of advisers are willing to move entirely from paper to electronic commission communications in the future.

New Standard Life research shows 64% of 190 adviserzone users surveyed would welcome a full shift to e-communications from providers, from just 22% currently using such offerings. Advisers already using back office systems, such as 1st or Intelliflo, are able to take advantage of electronic data interchange (EDI) commission statements, which can provide automated matching and payment calculation. Standard Life says as well as minimising the use of paper, EDI can save time and money for advisers who would normally require a number of staff to manage commission reconciliation. Griffiths...

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