Comment: The world according to the FSA (and how to survive it)

Financial services firms are often accused of looking after their own interests before that of the consumer. Rather than flying in the face of adversity, Laurie Edmans at Aegon UK, says "less than open" corporate policies on consumer information and charges need to change, to put long-term business sense and public image ahead of short-term profits. It seems a negative way to look at it, but achieving success under the new regulator has a lot to do with avoiding the problems that have arisen in the past. What I recommend is we look at the nature of some of the problems rather than co...