Planet Insurance

There is no doubt the Association of British Insurers (ABI) is conducting its own analysis of the LifeSearch research on members' views. The coverage - 23 insurers and 5 reinsurers - means it cannot be dismissed as being unrepresentative of the protection market. And the headline findings that only 6% regard the ABI as doing a good job and that 67% believe that the ABI needs to improve its performance, conducting its business and representing the industry, makes grim reading. The ABI's role has always involved a balance between building consensus when change is needed, leadership when con...