An overwhelming number of intermediaries believe critical illness (CI) definitions need to be update...
An overwhelming number of intermediaries believe critical illness (CI) definitions need to be updated, according to COVER's latest online poll. The survey found 68% of readers were in favour of next year's planned review. However, 32% of people who took part in the poll admitted the current CI definitions were alright in their current state and did not need updating. The Financial Ombudsman Service (FOS) has published its annual review of personal finance disputes. With this in mind, are you surprised 95% of businesses covered by the FOS had no complaint referred to the service? To ca...
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