Advisers surveyed as part of research by NMG Consulting have highlighted the key areas where insurers differentiate or could improve during coronavirus. So what are protection advisers' key concerns at the moment?
The fieldwork involving 107 UK protection advisers (conducted between 9 and 17 April) found that the top concern was underwriting, such as challenges around procuring GP reports combined with insurers tightening underwriting limits and delays in decisions holding back new business. More than 70% say they are "moderately to extremely concerned" about delays in completion of new business applications. "Advisers want to ensure their clients are protected, and new business is crucial to their business," said NMG principal consultant James Zhang. "In a Covid-19 world, life insurers face...
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