Man or machine? How outsourcing tech can help your firm

TECHNOLOGY

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As firms look to do more with the same internal resources, Paul Bayliss, head of wealth and adviser solutions at Pershing, explores how outsourcing certain technological functions can help.

At its core, the advice industry relies on the effectiveness of its people. Advisers have become more comfortable outsourcing technical matters, such as accounting and IT services, but they have characteristically been more protective of work involving sensitive material, such as client relationship management or compliance. Decisions around balancing the allocation of human resources with outsourcing solutions are vital to future success. The outsourcing debate is more pronounced in the UK today, as a rapidly changing technological and regulatory landscape is forcing a reconsideratio...

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