How reporting tools are changing the advice process

In a post-RDR world, communication with clients has never been more important. Commission structures gave the – albeit misleading – impression that clients were getting financial advice for free. Now that IFAs have to charge for their time, investors are more inclined to review whether they are getting value for money and whether to retain their IFA – and even pay for advice at all. The onslaught of online services catering to DIY investors makes looking after one’s own investments easier than ever before. Advisers must, therefore, demonstrate the value they add and the investment ...